WCC error: java/lang/NoClassDefFoundError: java/lang/Object

Products

• CA Workload Automation AE - Business Agents (AutoSys)
• CA Workload Automation AE - System Agent (AutoSys)
• CA Workload Automation AE - Scheduler (AutoSys)
• Workload Automation Agent
• CA Workload Automation AE

Issue/Introduction

WCC Services immediately fail when attempting to start. The following error is evident in the log before termination.

INFO   | jvm 1    | 2020/10/18 18:43:10 |        1 | Error occurred during initialization of VM
INFO   | jvm 1    | 2020/10/18 18:43:10 |        1 | java/lang/NoClassDefFoundError: java/lang/Object

Environment

Release : 11.4

Component : CA Workload Automation AE (AutoSys)

Resolution

Due to corrupt or missing files for Java. This particular issue was resolved by restoring the jre folder from a working WCC installation of the same release level.

1. Compare the jre folder on the non-working server with the jre folder on a working server.
2. Compare the jre_32 folder on the non-working server with the jre_32 folder on a working server.
3. Backup the directory that you will be restoring by renaming the existing jre and/or jre_32 folder(s) on the non-working server.
   Note: Most append .bak, .bkp, or .orig to the folder name. Whatever your preference.
4. Copy the jre and/or jre_32 folder(s) over from the working server.
5. Finally, restart WCC and validate functionality.