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[ADA] Invalid License Error

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Article ID: 201793

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Updated On:

Products

CA Application Delivery Analysis MTP (NetQoS / ADA) CA Application Delivery Analysis (NetQoS / ADA)

Issue/Introduction

The ADA console shows this in Last Monitored Status: "Invalid License"

Cause

This error occurs due to a connectivity issue between the console and the collector in question. Generally due to a firewall.

Environment

Release : 11.1

Component : NQSAMC - NETQOS SA MGMT CONSOLE

Resolution

Ensure that all required firewall ports are open between the console and the collector. Be sure to check Windows firewall as well