The RAM usage is very high in the tomcat being used by Jaspersoft 7.1.7 causing the issue application to fail.
Release : 17.2
Component : JASPERSOFT REPORTS FOR SERVICE MANAGEMENT
Wrong configuration in tomcat
1. In Tomcat Java Options remove:
-XX:+UseConcMarkSweepGC
-XX:+CMSClassUnloadingEnabled
2. Add
-XX:+UseG1GC
3. Apply > Restart Services