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Filtering on Staff Resource using an underscore. How is data retrieved?

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Article ID: 201749

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

On the Modern UX, edit a project and go to the Staff tab.

When adding a Staff member filter by an underscore (_). 

The auto suggested list of resources looks messy. What is the algorithm at the time of displaying the results?

Resolution

It searches the following fields in the Lookup Search

Resource Full Name (First and Last name)
Resource Code
Primary Role Name 
Primary Role Code 

The sorting order is standard too based on the database sorting ordinal.

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