After implementing a new file delivery process, the XCOM Gateway Service stops responding and displays this error:
java.lang.OutOfMemoryError: GC overhead limit exceeded
Is there any parameter change on the service or on the system to solve this?
Release : 12.0
Component : CA XCOM DATA TRANSPORT GATEWAY FOR WINDOWS
Insufficient heap size
JAVA_OPTS=-server -Xms1024m -Xmx1024m
JAVA_OPTS=-server -Xms1024m -Xmx4096m
Note: You can increase the size to 8192 as well to avoid memory problems.
2. Save the file and start the Gateway once again.
Are you using the File Type column to know the file type? If you are not using this detail for any purpose, disabling the file content type detection can save some heap memory. Please be aware, If you disable this, you will see all file types as Binary in Gateway UI under the "Staged Files" tab, File Type column. To disable, use the steps in the documentation under File Content Detection Type Parameters.