After install of IIS Agent, there is no ISAPI filter on IIS

Products

• CA Single Sign On Secure Proxy Server (SiteMinder)
• CA Single Sign On Agents (SiteMinder)
• CA Single Sign On Federation (SiteMinder)
• CA Single Sign On SOA Security Manager (SiteMinder)
• SITEMINDER

Issue/Introduction

 

After having installed Web Agent 12.52SP0CR0 on IIS 10 on Windows
2016, we don't see any ISAPI filter configured.

How can we get them ?

 

Cause

 

 

As per our Support Matrix, Web Agent is supported on IIS 10 from
12.52SP1CR08 :

  Symantec SiteMinder 12.52 Product Support Matrix 

  | Web Server        | Version | Windows       |
  |                   |         | Server 64-bit |
  |-------------------+---------+---------------|
  | Microsoft IIS 64- |      10 | 2016 (SP1     |
  | bit               |         | CR08)         |

  p.5

  https://ftpdocs.broadcom.com/cadocs/0/contentimages/SiteMinder_12_52_Platform_Support%203Sept2020.pdf

 

Environment

 

Web Agent 12.52SP1CR10 on IIS 10 on Windows 2016;

 

Resolution

 

Install Web Agent 12.52SP1CR08 or more recent to solve the issue.