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After install of IIS Agent, there is no ISAPI filter on IIS

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Article ID: 201690

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Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On Agents (SiteMinder) CA Single Sign On Federation (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) SITEMINDER

Issue/Introduction

 

After having installed Web Agent 12.52SP0CR0 on IIS 10 on Windows
2016, we don't see any ISAPI filter configured.

How can we get them ?

 

Cause

 

 

As per our Support Matrix, Web Agent is supported on IIS 10 from
12.52SP1CR08 :

  Symantec SiteMinder 12.52 Product Support Matrix 

  | Web Server        | Version | Windows       |
  |                   |         | Server 64-bit |
  |-------------------+---------+---------------|
  | Microsoft IIS 64- |      10 | 2016 (SP1     |
  | bit               |         | CR08)         |

  p.5

  https://ftpdocs.broadcom.com/cadocs/0/contentimages/SiteMinder_12_52_Platform_Support%203Sept2020.pdf

 

Environment

 

Web Agent 12.52SP1CR10 on IIS 10 on Windows 2016;

 

Resolution

 

Install Web Agent 12.52SP1CR08 or more recent to solve the issue.