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EMS | UGS Probe NOT Activating 'Error' in UIM version 9.0.2

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Article ID: 201663

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

I am upgrading CA UIM from 8.5.1 to 9.0.2. CA UIM Primary server has been upgraded however EMS and UGS probes are not getting activated and the reason i am stuck to upgrade the UMP.

Cause

- In UIM 9.02 ugs was deprecated, ems requires hotfix.

Environment

Release : 9.0.2

Component : ems 10.21

Resolution

1. Download and deploy ems_10.2.1_HF1.zip

2. ugs probe is deprecated in UIM 9.02 so you can deactivate it.

In fact, ugs, policy_engine, qos_engine are all discontinued probes as of 9.02. These probes are no longer needed. 

You can ignore them, and/or deactivate them and delete them.

For EMS, which is still needed, please follow these steps:

1. Download ems_10.2.1_HF1.zip
https://support.broadcom.com/external/content/release-announcements/CA-Unified-Infrastructure-Management-Hotfix-Index/7233

2. Import the ems package into the local archive on the Primary hub

3.- Deactivate the ems probe
  - Delete the ems db folder from the following location: ...\Nimsoft\probes\service\ems\db
  - Deploy the ems-10.2.0-H -Activate ems probe