Defined tabs per role in Catalog

Products

• CA Service Catalog

Issue/Introduction

What are all of the default defined tabs that a given role has access to in Catalog?

Environment

Release : 17.1 and higher

Component : CA SERVICE CATALOG

Resolution

By default, these are the tabs assigned per role (subtabs in parentheses):

Role:  Administrator:

Defined tabs by default:
Home (Dashboard, Messages, Requests, Search)
Accounting (Account Management, Adjustments)
Administration (Business Unit, Users, Report Builder, Dashboard Builder, Scheduler)

Role:  Catalog Administrator:

Defined tabs by default:
Home (Dashboard, Requests)
Catalog (Service Offerings, Forms, Policies, Service Hours, CMDB CI Association, Configuration)

Role:  Catalog User

No tabs presented.  User can only do a Catalog request.

Role:  End User

Defined tabs by default:
Dashboards
Messages
Requests
Subscriptions
Invoices

No subtabs are presented for any of the above tabs.

Role: Request Manager

No tabs presented.  User can only do a Catalog request.

Role: Service Delivery Administrator

Defined tabs by default:
Home (Dashboard, Messages, Requests, Search)
Catalog (Service Offerings, Forms, Policies, Service Hours, CMDB CI Association, Configuration)
Accounting (Account Management, Invoices, Budget and Planning, Adjustments, Data Mediation, Configuration)
Administration (Business Unit, Users, Report Builder, Dashboard Builder, Events-Rules-Actions, Tools, Configuration)

Role: Service Manager

Defined tabs by default:
Home (Dashboard, Messages, Requests)
Catalog (Service Offerings, Forms, Policies, Service Hours, CMDB CI Association, Configuration)
Administration (no sub-tabs given.  One can only access Data Objects)