For example, if I produce a report for yesterday’s stats but require it to show all pages in CSV unscaled format the email will be received successfully.
However producing reports that have more data in them for example a report showing monthly stats for all pages (7) and emailing that, the email never appears.
Internal email servers have max file size limits for attachments.
After enabling debug for email we see this in the DMService.log
ERROR | EmailJobTaskThreadPool-Thread-40 | 2020-10-09 10:29:56,825 | com.ca.im.portal.dm.scheduling.email.EmailJobTask
| Error sending e-mail: Failed messages: com.sun.mail.smtp.SMTPSendFailedException: 552 4.3.1 Message size exceeds fixed maximum message size
org.springframework.mail.MailSendException: Failed messages: com.sun.mail.smtp.SMTPSendFailedException: 552 4.3.1 Message size exceeds fixed maximum message size
Release : 3.7
Component : IM Reporting / Admin / Configuration
Select first page to send just the first page and a time sensitive link to the full report.