This is difficult as we generally do not get this granular with maintenance, but here are some possible options:
Method 1: Within the processes probe itself
This can be done in the processes probe; it's not super easy to set up but it can be done per-process which makes it a good candidate.
There are some drawbacks:
a. It can only get as granular as 1-hour periods
b. It has to be reconfigured all the time if the maintenance period is at a different time each day or changes regularly
c. You would have to set this up on every copy of the probe for every process involved
- open the processes probe GUI
- go to the Schedules tab
- here you can define a schedule for when alarms should or should not be sent. Then you can apply this schedule to a process or processes later.
- right click in the empty window and choose "Add"
- Here you will be presented with a screen like the following screenshot - each green square represents one hour of a day and if it is green that means alarms will be sent during that period; so by default we can see that this is set to send alarms all the time, 24/7.
The interface is a bit confusing - you can either click on a day of the week on the left, or one of the numbers on the top - clicking an individual green square doesn't do anything so you can't get super granular but for example, suppose your maintenance period is every day at 2pm-2:15pm.
You could set the schedule like this, by clicking 00-13 at the top row, skipping 14 (2pm) and then clicking 15-23. See below:
Set a name for the schedule and click OK.
Now you can go into the monitoring profile for a process and choose this schedule:
And this will cause the alarms from this particular process to only be sent during "green" times on the schedule.
Method 2: NAS Pre-processor
You could set up a Pre-processing rule in NAS to exclude the alarms from processes with a specific process name in the message, e.g.:
And then in the "Operating Period" tab of the profile you can set a period when this will be active (so you would define a period when you want the alarms to be stopped, as in the following example again showing them blocked from 2-3pm):
Neither one of these methods is perfect but I think this is probably about as close as you can get, short of putting the whole thing into maintenance mode.