APS smportalvfy reports error "Service is NOT installed or is notloadable."
From web agent server, where APS is enabled:
Release : 12.8.03
Component : SITEMINDER ADVANCED PASSWORD SERVICES
The above error code is result of APS is not able to parse the SmTransactversion from Ping() call within SmPortalVfy/main.cpp.
SmTransactversion gets the policy server version.
Make sure policy server version is supported, not EOL, and policy server has APS enabled during initial install and configuration.
Windows: Add %NETE_WA_PATH% (for example, C:\Program Files\CA\webagent\win64\bin) as the first value of the PATH environment variable and then restart the machine.
UNIX: Source the environment script of Web Agent
Set environment variable SMPORTAL environmental variable to point to SmPortal.cfg file path.
Verify content of SmPortal.cfg for any configuration error.
Ensure that FIPS mode is configured in the SmPortal.cfg file to successfully run the SmPortalVfy.exe utility.
Customer's policy server did not have APS enabled.