Siteminder Logoff not working

Products

• CA Single Sign On Secure Proxy Server (SiteMinder)
• CA Single Sign On Agents (SiteMinder)
• CA Single Sign On Federation (SiteMinder)
• SITEMINDER

Issue/Introduction

Logoff.fcc page not sending an SMSESSION=LoggedOff cookie to the browser session

Environment

Component(s): 12.8.x Access Gateway Server;  r12.52.x Web Agent

Web Server: Any

Siteminder Policy Server: Any

Cause

Realm/ Rule (protected) Effective Resource: /*

Un-Protected Realm: /Public

LogoffURI: /public/logoff.fcc

When the Un-Protected Realm was configured with a trailing slash (/public/) the logoff will not fire properly.

Resolution

Configure the unprotected Realm where the logoffURI is located as follows:

Realm Effective Resource: /public

Rule: <Empty>

This will allow the Logoff.fcc to work properly.