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Siteminder Logoff not working

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Article ID: 201558

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Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On Agents (SiteMinder) CA Single Sign On Federation (SiteMinder) SITEMINDER

Issue/Introduction

Logoff.fcc page not sending an SMSESSION=LoggedOff cookie to the browser session

Cause

Realm/ Rule (protected) Effective Resource: /*

Un-Protected Realm: /Public

LogoffURI: /public/logoff.fcc

When the Un-Protected Realm was configured with a trailing slash (/public/) the logoff will not fire properly.

Environment

Component(s): 12.8.x Access Gateway Server;  r12.52.x Web Agent

Web Server: Any

Siteminder Policy Server: Any

Resolution

Configure the unprotected Realm where the logoffURI is located as follows:

Realm Effective Resource: /public

Rule: <Empty>

This will allow the Logoff.fcc to work properly.