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Users cannot access reports with Web Viewer 14.0

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Article ID: 201538

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Updated On:

Products

Output Management Web Viewer View

Issue/Introduction

Users are now getting this error when trying to filter reports in CA View MTC Content Viewer- Web Viewer 14.0

ICH408I USER(nnnnnnn  ) GROUP(EMPLP1  ) NAME(sssss, nnnnnn      ) 490

  SARP.DIST.REPORTA CL(CHA1VIEW)

  INSUFFICIENT ACCESS AUTHORITY

  FROM SARP.DIST.* (G)

  ACCESS INTENT(READ   )  ACCESS ALLOWED(NONE   )

This is not a requirement to get reports filtered in CA VIEW traditional mainframe interface

Why is it required in Web Content Viewer ?

Cause

Web Viewer always tries to set the mode and distid in the filter panel even though it's not changed by the user.

 

Environment

Release : 14.0

Component : CA Output Management Web Viewer

Resolution

 
  1. Issue a 'DEF USER' command in 3270.
  2. Locate the distid of the user having the failure.
  3. On the first screen you will see a header 
       AEESSJ
        O O  
 
    4. These are your modes.  if there is a 'y' in a column you have that mode access
 
       ex: 
       AEESSJ
        O O  
      YYNNNN
 
this user only has ALL and EXPO mode abilities and can switch between them.
 
5.  Now, page to your right and you will see   the distid mask and distid, for example
 
                                           Distid                                  
Userid                                Mask                             Distid  
ABEGA01                          *                                ABEGA01
ABEGA01X                      ABEGA01X                ABEGA01X
 
Your distid mask will further determine whos distid you can change to...  '*'  indicates all distid's
 
In the meantime to resolve the problem, grant access to the user for the distid.  The STC will also need access to the distid.

 

Additional Information

A distid mask of   '*'  is not typical for general users (could be a security nightmare).