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Interface name not discover

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Article ID: 201524

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Updated On:

Products

CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

Harvester SNMP pool cannot to get the Interface name'
 
The poller wrapper log file show this message:
[SUPPORT ] - discoverProfile(10.243.242.22)
[SUPPORT ] - ProfileTester failed with: [profile name='public' user=public version=2 port=161]
[SUPPORT ] - result was ErrMsg: null
[SUPPORT ] - result was ErrCode: E_TIMEOUT
[SUPPORT ] - Will retry with version = 1
...
 
 
 

Cause

Wrong SNNP version for device

Environment

Release : 10.0

Component : NQRPTA - REPORTERANALYZER

Resolution

1) On NFA Console web page/Enable Interface select the 10.243.242.22 device and do the following:

a) Select v? (Test)
b) Discover
c) Refresh


2) On NFA Console web page/Physical & Virtual select the 10.243.242.22 device
a) Edit and change the SNMP Profile Version for 1 and do the same test above