Global Collections missing when running Group Asset Report in Jasper

Products

• CA Spectrum

Issue/Introduction

Global Collections missing when running Group Asset Report in Jasper

Environment

Release : Any

Component : Spectrum Reporting

Cause

Possible root cause is the Global Collection (GC) was created with a Security String and no User model in the Spectrum database has a Security Community with the Security String.

If you create a GC with a Security String, at least one user in the SS database MUST have a Security Community using that Security String.

Resolution

Assign or create a user in the Spectrum database with a Security Community using the Security String of the GC.