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Self Monitor Table Entry values are blank after upgrading SystemEDGE 4.3.6 to 5.9

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Article ID: 201516

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Updated On:

Products

CA Spectrum CA eHealth

Issue/Introduction

Self Monitor Table Entry values are blank after upgrading SystemEDGE 4.3.6 to 5.9

Before Upgrade

After Upgrade

Cause

There are two different self-monitor config files for 4.x and 5.x.

Environment

Release : 10.3.2+

Component : Spectrum Core / SpectroSERVER

Resolution

The agent is being discovered as 4.x and using the 4.x attribute mappings. After the agent is upgraded the data is being populated under the new attribute mappings but the UI isn't reflecting that as it is still mapped to the original.

Any SystemEDGE hosts that are upgraded from 4.x to 5.x will need to be deleted and rediscovered\reconfigured in Spectrum.

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