Increasing PAM CPU and RAM in VMWare

Products

• CA Privileged Access Manager (PAM)
• CA Privileged Access Manager - Cloakware Password Authority (PA)

Issue/Introduction

A PAM cluster is currently deployed in VMware, but the appliances need to have their RAM and/or CPU cores increased to improve performance. What precautions need to be taken prior to making the change(s)?

Environment

Privileged Access Management deployed in VMware

Resolution

It is not suggested to make RAM/CPU modifications while the VMs are running. Prior to modifying RAM/CPU, please perform the following.

1- Go to the Clustering configuration page and stop the cluster.
2- Power off each appliance.
3- To be extra cautious, take a snapshot of the VMs.
4- Make the necessary modifications.
5- Power on the VMs.
6- Start the cluster.