UUJMA install issue: /appl/CA/Linux/ca-sm-installer: line 286: ./pifzip: Permission denied

Products

• CA 7 Workload Automation
• Unicenter Job Management Option

Issue/Introduction

Getting below error message while installing UJMA agent on server with RHEL 7.8.

DVD used for installation :- DVD11092654E.iso

[[email protected] Linux]# ./setup

/appl/CA/Linux/ca-sm-installer: line 286: ./pifzip: Permission denied

Binary file cannot be executed

Reason: The platform does not match or some necessary libraries are missing.

Action: Please check that the correct system libraries are used (libc).

Please check also that files can be executed in the following folder: /tmp

/appl/CA/Linux/ca-sm-installer: line 321: ./lsm.exe: No such file or directory

[[email protected] Linux]# cat /etc/redhat-release Red Hat Enterprise Linux Server release 7.8 (Maipo) [[email protected] Linux]#

Environment

Release: 11.2 SP2 CUM1

Component: UNICENTER UNIVERSAL JOB MANAGEMENT AGENT

Resolution

Need to export the TMPDIR environment variable prior to running the install:

TMPDIR=/some_other_tmp_dir ( outside normal /tmp so not /tmp/tmp_dir export TMPDIR ./setup

Example:

echo $IATEMPDIR
  IATEMPDIR=/opt/rits/tmp
  export IATEMPDIR
  echo $IATEMPDIR
  IAPATH=/opt/rits/tmp
  export IAPATH
  ls -ltr