UUJMA install issue: /appl/CA/Linux/ca-sm-installer: line 286: ./pifzip: Permission denied
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UUJMA install issue: /appl/CA/Linux/ca-sm-installer: line 286: ./pifzip: Permission denied

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Article ID: 201426

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Updated On:

Products

CA 7 Workload Automation Unicenter Job Management Option

Issue/Introduction

Getting below error message while installing UJMA agent on server with RHEL 7.8.

DVD used for installation :- DVD11092654E.iso


[root@Linux]# ./setup

/appl/CA/Linux/ca-sm-installer: line 286: ./pifzip: Permission denied

Binary file cannot be executed

Reason: The platform does not match or some necessary libraries are missing.

Action: Please check that the correct system libraries are used (libc).

Please check also that files can be executed in the following folder: /tmp

/appl/CA/Linux/ca-sm-installer: line 321: ./lsm.exe: No such file or directory

[root@Linux]# cat /etc/redhat-release Red Hat Enterprise Linux Server release 7.8 (Maipo) [root@Linux]#

Environment

Release: 11.2 SP2 CUM1

Component: UNICENTER UNIVERSAL JOB MANAGEMENT AGENT

Resolution

Need to export the TMPDIR environment variable prior to running the install:

TMPDIR=/some_other_tmp_dir ( outside normal /tmp so not /tmp/tmp_dir export TMPDIR ./setup

Example:

  export /TEMPDIR/WORK
  echo $TEMPDIR