search cancel

Migrating an agent from one Detection server to another (Enforce servers are different) without agent reinstallation

book

Article ID: 201386

calendar_today

Updated On:

Products

Data Loss Prevention Enterprise Suite Data Loss Prevention Core Package

Issue/Introduction

Short preface - we have a trial instance of Symantec DLP 15.7 server (single tier installation in format all in one) and a new licensed instance of Symantec DLP 15.7 server (three tier installation with separate Detection, Enforce and Oracle). Both Detection servers are in Endpoint Prevent format. On the trial instance we have about 50 agents with Windows OS.

Question - is there any way to migrate these agents from trial instance to licensed without reinstallation of agents on clients?

Environment

Release : 15.x

Component : Data Loss Prevention Enterprise Suite  

Resolution

The Answer is NO

The agents need to be re-installed. Anytime the server changes a reinstall is required. 
But if any of the certificates change reinstall is required