Unable to aggregate fields - System Error in Custom Porlet

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

When trying to aggregate by using the sum function I get an error message 'System error. Contact system administrator' in a custom portlet

Cause

This can be due to a design issue with the custom portlet. 

Environment

Release : All

Component : CA PPM SAAS STUDIO

Resolution

Check with your portlet developer / designer to have them fix the issue. 

Additional Information

Tips on searching for known Clarity Issues using Self Service