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CA API Gateway EPAgent seems not reporting any metrics

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Article ID: 201347

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management

Issue/Introduction

We are having trouble monitoring a CA API Gateway server that uses CA API Gateway Precision to integrate with APM. 
The EPAgent seems not reporting any metrics. The EPAgent is running good.
The EPAgent process has been restarted on the server but the problem still persists.

Environment

Release : 10.7.0

Component : APM Agents

Resolution

Recycle of APM Cluster resolved this issue.

This seems to indicate that there may have been performance issues on APM cluster.

Please review the following Tech Docs to narrow down the APM cluster issues.

https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=93176

https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=9397

https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=9716

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