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Need to turn off Telemetry

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Article ID: 201343

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Updated On:

Products

CA Application Test Service Virtualization

Issue/Introduction

Need to turn off Telemetry in the devtest servers. Please provide the steps?

Environment

Devtest 10.X.10.5,10.6
Lias

Component : CA Service Virtualization

Resolution

Per the PM team, if a client is using a PLA license agreement then Telemetry is required to be enabled.

If you are not under a PLA license agreement telemetry and be disabled.

The process to disable telemetry on a DevTest Server:
1) On the Enterprise Dashboard server machine: Locate LISA_HOME folder 
example:
C:\ProgramFiles\CA\DevTest
2) edit the dradis.properties file using notepad or notepad ++
3) All the way to the bottom of the dradis.properties file there should be 5 entries starting with:
pla.xxxxx
4) You can remove those 5 entries
5) save the file and then restart the Enterprise Dashboard service.

These steps are required on all Enterprise Dashboard machines.
So if you have 2 Dashboards then this needs to be done twice.