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Rally Sync 502 Proxy Error intermittently in 15.7.1.4

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Article ID: 201288

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Since upgrading to 15.7.1.4 or 15.8.1.1 we are seeing error: There was a problem while syncing the project team for project <name> HTTP/1.1 502 Proxy Error

Environment

Release : 15.7.1, 15.8.1

Component : CA PPM SAAS RALLY

Resolution

If this is a one time occurrence, the error can be ignored. If it happens repeatedly, please open a case with Broadcom Support for assistance.