Issue:
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Inactive dropdown values are displaying in Service Point interface.
Environmental Details:
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USRD 17.3 RU1
Steps:
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# Make any dropdown field values as inactive, ex: Impact, Urgency etc.
# Ex: Made Impact value 5 as inactive in 17.3 RU1 install:
In standard GUI ticket 5 does not display:
Now tested in Service Point:
It displays value 5.
# Same behavior noted for other dropdown fields.
Release : 17.3
Component : XFLOW INTERFACE FOR SDM
This is a known defect and is currently under investigation by Engineering team with defect id - DE58249.
Kindly raise a case with support to know the status of Defect.
For inactive CI's: https://knowledge.broadcom.com/external/article?articleId=185711