I have a z/VSE 6.1 system with CA-EXPLORE/CICS 7.0 02 0611 SP4.
We had an issue this morning which I have not seen before. We ran a weekly backup of the EXPCARC file and we received message:
FILE EXPCARC OPEN ERROR X'A8'(168)
I checked and there were no batch jobs running against any Explore/VSE or Explore/CICS files. I tried to rerun the weekly backup of the EXPCARC file and encountered the same error. I then shutdown the Explore/CICS partition, ran the weekly backup, and it worked! I am perplexed, the manual states:
Unicenter CA-Explore for CICS can be running when you execute the BACKUP utility option. It can continue to collect statistics during the backup.
Normally I would write this off as a one-off fluke, but, on another VSE system with completely different files, the Explore/CICS weekly backup failed there as well. Same circumstances; no batch jobs running against any Explore/VSE or Explore/CICS files. I brought down Explore/CICS, reran the job, and success!
We have a THIRD VSE system with Explore/CICS ... guess what ... no errors there with the Explore/CICS weekly backup. The JCL on all systems is the same (with the exception of the file id of the tape output). We use standard labels for Explore/VSE and Explore/CICS files on all three VSE systems.
Release : 7.0
Component : CA Explore Performance Management for z/VSE
Usually, this is caused by the JCL not being correct. Please check the following:
(1) The MASTER(....) parm must be correctly specified in the backup utility - this needs to be the Master name as specified in $MIT and this must be the DOS job name.
(2) Please ensure that the master partition is run in a separate partition and NOT attached as a subtask of Explore-VSE.
(3) Please ensure that the backup is run on the SAME machine as the Master partition.
Typically, topic #1 is the cause. Once corrected all should run properly