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Spectrum OneClick did not fail over to the secondary SpectroSERVER after a crash of the primary SpectroSERVER

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Article ID: 201160

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Updated On:

Products

CA Spectrum

Issue/Introduction

Spectrum  OneClick did not fail over to the secondary SpectroSERVER after a crash of the primary SpectroSERVER

Cause

Possible root cause is the OneClick cache.

Environment

Release : Any

Component : Spectrum Core / SpectroSERVER

Resolution

Reboot the OneClick server to ensure the OneClick cache gets flushed completely. This is also recommended when having to reload a SpectroSERVER database save on the primary SpectroSERVER system.