After activate the correct KPI webConcurrentTotalLicenseCt, the number of license in use displayed under Administration-System-License Usage is incorrect and always displaying same number.
There were 2 identical versions for webConcurrentTotalLicenseCt KPI.
Unknown why and how the version 2 was created (perhaps an issue during a past upgrade)
Release : 17.2
Component : SERVICE DESK MANAGER
Also observed that the kpi was not being registered in the usp_kpi_data table while in the stdlog file is registered the related message indicating that it is correctly calculated.
We inactivated the version 2 and activated the version 1 of the webConcurrentTotalLicenseCt KPI.
After this, kpi data started to be recorded in the usp_kpi_data table and now counters correctly displayed in Administration Tab,