Webagent is not working as expected

Products

• CA Single Sign On Secure Proxy Server (SiteMinder)
• CA Single Sign On Agents (SiteMinder)
• CA Single Sign On Federation (SiteMinder)
• CA Single Sign On SOA Security Manager (SiteMinder)
• SITEMINDER

Issue/Introduction

 

We're running a Web Agent and when we try to reach a protected
resource, the login page is login.fcc instead of the custom login
page we have deployed on the server. 

  We try to login in :

    https://myhost.mydomain.com/

  and you get redirected to :

    https://myhost.mydomain.com/siteminderagent/forms/login.fcc?TYPE=33554433&REALMOID=06-000b2584-cb23-1a69-ae58-49ae0a240000&GUID=&SMAUTHREASON=0&METHOD=GET&SMAGENTNAME=-SM-r2jBjzL5Efx1ElAinyfyLd%2byVHQnUiv9f%2f0GnZ1diprZc5RGs4zq9dWAt%2fP%2fdAV63h6aj6db7YnxpA3TzVHB97XFtVmnWwxy&TARGET=-SM-%2f 

  instead of : 

    https://myhost.mydomain.com/myservices/forms/mycustomlogin.fcc

We have configured :

Authentication Scheme :

  Name : myHtmlForm
  Description : My Html Form

  Scheme Setup

  User Relative Target : checked
  Target :   /siteminderagent/forms/login.fcc

  Advanced

  Library : smauthhtml
  Parameter : /siteminderagent/forms/login.fcc;ACS=0;REL=1

How can we fix this ?

 

Environment

 

Web Agent 12.52SP1CR10 on IIS 10 on Windows 2016;

 

Cause

 

Login.fcc should be customized. This is the reason why it was
redirecting to a different target after logon in older environment.

 

Resolution

 

Port the customization from login.fcc to the new environment login.fcc
to solve the issue.