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NPT-0029 error occurs by Export in Portlets List page

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Article ID: 201140

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

The Export button in Portlets page does not work.
It returns NPT-0029: At least one portlet must be selected to export.

 

STEPS TO REPRODUCE: 
1. Go to Administration->Studio->Portlets
2. Turn on some Checkbox for some portlets.
3. Click "Export" button at the bottom.

see attached NPT-0029.pdf

Expected Results:
Selected portlet will be exported.

Actual Results:
Portleys will not be exported.
ERROR NPT-0029: At least one portlet must be selected to export.

Cause

This is logged as DE58130.

Environment

Release : 15.7.1 or higher version

Component : CA PPM SAAS APPLICATION

Resolution

Defect DE58130, is currently under review by Engineering.

Workaround:
Use XOGOUT portlets instead.

Attachments