Tried to configure the MySql database password on the harvester. Stopped all services using the batch file; \tool\harvester_services.bat stop. Running DBPasswordUtils.exe for any user, the application is hangs with no response.
Depending upon the OS, the application may open the file in text mode. It needs to open the file in binary mode. If opened in text mode, the queries to read/write will hang.
Release : 20.2
Component : NQRPTA - REPORTERANALYZER
NFA_10.0.4_PTF_006 patch has been released to fix this issue. It is attached to this KB.
After applying the hotfix, please run IISRESET from the commandline for the hotfix to take affect.