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Missing Cisco cEdge tunnel items and related metric data in Virtual Network Assurance

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Article ID: 201078

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Updated On:

Products

CA Virtual Network Assurance

Issue/Introduction

VNA cannot see Cisco Viptela cEdge tunnels and sync them up to the Performance Center.

No tunnels are created for reporting when using Virtual Network Assurance Viptela plugin.

Only cEdge devices show the problem.

Environment

Virtual Network Assurance releases r20.2.3 and older

Cause

A known Cisco defect with the cEdge APIs.

Resolution

There is a known Cisco API defect in the older Viptela 19.x and cEdge 16.x releases. It prevents successful collection of tunnels and their metric data via the supported API for gathering that information.

That Cisco defect is resolved with the newer Viptela 20.1.x release and the cEdge 17.2.2 release.

A new update to the Viptela plugin is coming out in the r20.2.4 release of Virtual Network Assurance. It will rely on the new fixed API in the new Viptela and cEdge releases to provide the tunnel items and their metric data.