Unable to edit or delete objects | XRequest ... GetRestEndpoints ... error

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Receiving an error when trying to edit or delete objects.

Error

com.uc4.ecc.backends.impl.dataservice.request.RequestService.sendAndWait(RequestService.java:74) com.uc4.ecc.backends.dataservice.request.IRequestService$pbryglu.sendAndWait(Unknown Source) com.uc4.ecc.backends.impl.dataservice.object.ObjectService.getObjectUsages(ObjectService.java:1574) com.uc4.ecc.backends.dataservice.object.IObjectService$pbryglu.getObjectUsages(Unknown Source) com.uc4.ecc.ae.commons.controls.objectactions.dialogs.deleteobject.SingleItemDeleteDialog$ObjectReferenceCheck.lambda$test$198(SingleItemDeleteDialog.java:56) java.util.stream.ReferencePipeline$2$1.accept(ReferencePipeline.java:174) java.util.stream.ReferencePipeline$2$1.accept(ReferencePipeline.java:175) java.util.ArrayList$ArrayListSpliterator.forEachRemaining(ArrayList.java:1384) java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:482) java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:472) java.util.stream.ReduceOps$ReduceOp.evaluateSequential(ReduceOps.java:708) java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234) java.util.stream.ReferencePipeline.collect(ReferencePipeline.java:566) com.uc4.ecc.ae.commons.controls.objectactions.dialogs.deleteobject.SingleItemDeleteDialog$ObjectReferenceCheck.test(SingleItemDeleteDialog.java:57) com.uc4.ecc.ae.commons.controls.objectactions.dialogs.deleteobject.DeleteDialogPresenter.lambda$dialogOpened$142(DeleteDialogPresenter.java:40) com.uc4.ecc.framework.commons.controls.asyncwidget.AsyncLoadingContainer.lambda$createRequestCoordinator$28(AsyncLoadingContainer.java:363) com.uc4.ecc.framework.core.async.NoArgsLoaderWrapper.load(NoArgsLoaderWrapper.java:16) com.uc4.ecc.framework.core.async.NoArgsLoaderWrapper.load(NoArgsLoaderWrapper.java:7) com.uc4.ecc.framework.core.async.BaseRequestCoordinator$1$1.call(BaseRequestCoordinator.java:231) com.uc4.ecc.framework.core.pool.ContextAwareExecutorService$CallableImplementation.call(ContextAwareExecutorService.java:72) java.util.concurrent.FutureTask.run(FutureTask.java:266) java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) java.lang.Thread.run(Thread.java:748)

com.uc4.ecc.backends.util.APICallHelper.sendRequestAndWait(APICallHelper.java:57) com.uc4.ecc.backends.impl.dataservice.request.RequestService.lambda$sendAndWait$4(RequestService.java:65) com.uc4.ecc.framework.core.async.VaadinSessionLockUtil.reportLock(VaadinSessionLockUtil.java:94) com.uc4.ecc.backends.impl.dataservice.request.RequestService.sendAndWait(RequestService.java:65) com.uc4.ecc.backends.impl.dataservice.request.RequestService.sendAndWait(RequestService.java:85) com.uc4.ecc.backends.dataservice.request.IRequestService$pbryglu.sendAndWait(Unknown Source) com.uc4.ecc.backends.impl.dataservice.connection.RestConnectionService.getEndpointURLList(RestConnectionService.java:145) com.uc4.ecc.backends.impl.dataservice.connection.RestConnectionService.getConnection(RestConnectionService.java:104) com.uc4.ecc.backends.impl.dataservice.connection.RestConnectionService.sendRestRequestAndWait(RestConnectionService.java:62) com.uc4.ecc.backends.impl.dataservice.connection.RestConnectionService.sendRequestWithAuthAndWait(RestConnectionService.java:51) com.uc4.ecc.backends.impl.dataservice.request.RequestService.sendAndWait(RequestService.java:72) com.uc4.ecc.backends.dataservice.request.IRequestService$pbryglu.sendAndWait(Unknown Source) com.uc4.ecc.backends.impl.dataservice.object.ObjectService.getObjectUsages(ObjectService.java:1574) com.uc4.ecc.backends.dataservice.object.IObjectService$pbryglu.getObjectUsages(Unknown Source) com.uc4.ecc.ae.commons.controls.objectactions.dialogs.deleteobject.SingleItemDeleteDialog$ObjectReferenceCheck.lambda$test$198(SingleItemDeleteDialog.java:56) java.util.stream.ReferencePipeline$2$1.accept(ReferencePipeline.java:174) java.util.stream.ReferencePipeline$2$1.accept(ReferencePipeline.java:175) java.util.ArrayList$ArrayListSpliterator.forEachRemaining(ArrayList.java:1384) java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:482) java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:472) java.util.stream.ReduceOps$ReduceOp.evaluateSequential(ReduceOps.java:708) java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234) java.util.stream.ReferencePipeline.collect(ReferencePipeline.java:566) com.uc4.ecc.ae.commons.controls.objectactions.dialogs.deleteobject.SingleItemDeleteDialog$ObjectReferenceCheck.test(SingleItemDeleteDialog.java:57) com.uc4.ecc.ae.commons.controls.objectactions.dialogs.deleteobject.DeleteDialogPresenter.lambda$dialogOpened$142(DeleteDialogPresenter.java:40) com.uc4.ecc.framework.commons.controls.asyncwidget.AsyncLoadingContainer.lambda$createRequestCoordinator$28(AsyncLoadingContainer.java:363) com.uc4.ecc.framework.core.async.NoArgsLoaderWrapper.load(NoArgsLoaderWrapper.java:16) com.uc4.ecc.framework.core.async.NoArgsLoaderWrapper.load(NoArgsLoaderWrapper.java:7) com.uc4.ecc.framework.core.async.BaseRequestCoordinator$1$1.call(BaseRequestCoordinator.java:231) com.uc4.ecc.framework.core.pool.ContextAwareExecutorService$CallableImplementation.call(ContextAwareExecutorService.java:72) java.util.concurrent.FutureTask.run(FutureTask.java:266) java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) java.lang.Thread.run(Thread.java:748)

com.uc4.webui.util.MessageBoxException.provoke(MessageBoxException.java:33) com.uc4.ecc.backends.util.APICallHelper.sendRequestAndWait(APICallHelper.java:52) com.uc4.ecc.backends.impl.dataservice.request.RequestService.lambda$sendAndWait$4(RequestService.java:65) com.uc4.ecc.framework.core.async.VaadinSessionLockUtil.reportLock(VaadinSessionLockUtil.java:94) com.uc4.ecc.backends.impl.dataservice.request.RequestService.sendAndWait(RequestService.java:65) com.uc4.ecc.backends.impl.dataservice.request.RequestService.sendAndWait(RequestService.java:85) com.uc4.ecc.backends.dataservice.request.IRequestService$pbryglu.sendAndWait(Unknown Source) com.uc4.ecc.backends.impl.dataservice.connection.RestConnectionService.getEndpointURLList(RestConnectionService.java:145) com.uc4.ecc.backends.impl.dataservice.connection.RestConnectionService.getConnection(RestConnectionService.java:104) com.uc4.ecc.backends.impl.dataservice.connection.RestConnectionService.sendRestRequestAndWait(RestConnectionService.java:62) com.uc4.ecc.backends.impl.dataservice.connection.RestConnectionService.sendRequestWithAuthAndWait(RestConnectionService.java:51) com.uc4.ecc.backends.impl.dataservice.request.RequestService.sendAndWait(RequestService.java:72) com.uc4.ecc.backends.dataservice.request.IRequestService$pbryglu.sendAndWait(Unknown Source) com.uc4.ecc.backends.impl.dataservice.object.ObjectService.getObjectUsages(ObjectService.java:1574) com.uc4.ecc.backends.dataservice.object.IObjectService$pbryglu.getObjectUsages(Unknown Source) com.uc4.ecc.ae.commons.controls.objectactions.dialogs.deleteobject.SingleItemDeleteDialog$ObjectReferenceCheck.lambda$test$198(SingleItemDeleteDialog.java:56) java.util.stream.ReferencePipeline$2$1.accept(ReferencePipeline.java:174) java.util.stream.ReferencePipeline$2$1.accept(ReferencePipeline.java:175) java.util.ArrayList$ArrayListSpliterator.forEachRemaining(ArrayList.java:1384) java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:482) java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:472) java.util.stream.ReduceOps$ReduceOp.evaluateSequential(ReduceOps.java:708) java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234) java.util.stream.ReferencePipeline.collect(ReferencePipeline.java:566) com.uc4.ecc.ae.commons.controls.objectactions.dialogs.deleteobject.SingleItemDeleteDialog$ObjectReferenceCheck.test(SingleItemDeleteDialog.java:57) com.uc4.ecc.ae.commons.controls.objectactions.dialogs.deleteobject.DeleteDialogPresenter.lambda$dialogOpened$142(DeleteDialogPresenter.java:40) com.uc4.ecc.framework.commons.controls.asyncwidget.AsyncLoadingContainer.lambda$createRequestCoordinator$28(AsyncLoadingContainer.java:363) com.uc4.ecc.framework.core.async.NoArgsLoaderWrapper.load(NoArgsLoaderWrapper.java:16) com.uc4.ecc.framework.core.async.NoArgsLoaderWrapper.load(NoArgsLoaderWrapper.java:7) com.uc4.ecc.framework.core.async.BaseRequestCoordinator$1$1.call(BaseRequestCoordinator.java:231) com.uc4.ecc.framework.core.pool.ContextAwareExecutorService$CallableImplementation.call(ContextAwareExecutorService.java:72) java.util.concurrent.FutureTask.run(FutureTask.java:266) java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) java.lang.Thread.run(Thread.java:748)

Environment

Release : 12.3

Component : AUTOMATION ENGINE

Cause

Caused by the CPs being unable to access the IP or DNS name that the JCP is bound to.

Resolution

1) For the WPs and CPs, please open the ucsrv.ini file and change the line that shows:

; hostname=

remove the semi-colon to uncomment this and after the equals sign, put in the fully qualified domain name of the server

2) Restart all WPs and CPs for the system

If this does not resolve the issue, please send WP and CP logs so we can take a look