Database driver jar path

Products

• CA Cloud Test Mobile
• CA Application Test

Issue/Introduction

We are trying to run the Devtest installer for the version 10.5, we need to provide the Database driver, jar path at the time installation.
We have provided the path and validated but facing the attached error. Can someone help with this issue?

Cause

the client needed to disable the local firewall to the database.
Use IPv4 address rather than localhost.
updated the jdbc drivers from 4.4 to 8.2

Environment

DevTest 10.5
Lisa
SVR

Resolution

below is an article on which JDBC drivers we deliver with DevTest.
What JDBC Drivers are Delivered with DevTest (Knowledge Base Articles - 14618)
https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=14618

The jar file would end up in the following locations:
DEVTEST_HOME/lib/shared
or
DEVTEST_HOME/lib/dradis

Please download the below version of the jdbc drivers

https://docs.microsoft.com/en-us/sql/connect/jdbc/download-microsoft-jdbc-driver-for-sql-server?view=sql-server-ver15

Additional Information

Devtest installer logs are located:
%temp%\i4j_nlog_xx*.*