CASB Status during a Service Outage

Products

• CASB Advanced Threat Protection
• CASB Audit
• CASB Gateway
• CASB Gateway Advanced
• CASB Security Advanced
• CASB Security Advanced IAAS
• CASB Security Premium
• CASB Security Premium IAAS
• CASB Security Standard
• CASB Securlet IAAS
• CASB Securlet SAAS
• CASB Securlet SAAS With DLP-CDS

Issue/Introduction

Where does Broadcom post details during a CloudSOC (CASB) outage?

 

Resolution

Users can check the current status of a Broadcom Service by clicking here.

Status will contain detail if there is an outage, degradation, as well as planned, or unplanned maintenance.

CloudSOC portal will also display a banner with a short description when there is an outage.

Additional Information

Users can subscribe to notifications by clicking on the red "Subscribe" button - then selecting the desired product(s)

Note: Subscribing to all product notifications is not recommended.

https://techdocs.broadcom.com/us/en/symantec-security-software/information-security/symantec-cloudsoc/cloud/admin-home/cloud-status-page.html