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Assistance needed in installing the Siteminder

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Article ID: 200959

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Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On Agents (SiteMinder) CA Single Sign On Federation (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) SITEMINDER

Issue/Introduction

 

We're installing a Policy Server on Linux, and we want to understand
the reason why entropy and X11 are needed on Linux ? Is there a way to
run the Policy Server without them ?

We've followed the link :

  Prepare for the Policy Server Installation
  https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/siteminder/12-8/installing/install-a-policy-server/install-policy-server-on-unix/prepare-for-the-policy-server-installation.html

 

Environment

 

Policy Server 12.8SP3 on RedHat 7 

 

Resolution

 

At first glance, as pre-requisites, you need to have them set to
install and run the Policy Server on Linux. Unfortunatly, there's no
work around.

About Entropy :

This is needed for performances of the Policy Server when
encrytion/decryption operations are needed. Without it

  Increase Entropy

    Policy Server uses the /dev/random character device for key
    generation. However, as /dev/random stops supplying numbers when
    entropy is insufficient, it might impact the Policy Server run
    time performance.

Without it, you might :

Face problem to use the smconsole :

  Policy Server management console : Not able to change data tab details
  https://knowledge.broadcom.com/external/article?articleId=5884

Face problem to access the AdminUI :

  AdminUI reports Invalid username and password combination
  https://knowledge.broadcom.com/external/article?articleId=136492

  AdminUI :: Error : The administrator directory could not be initialized
  https://knowledge.broadcom.com/external/article?articleId=30737

  AdminUI :: Registration to Policy Server : Username and Password do not match
  https://knowledge.broadcom.com/external/article?articleId=48453

  How to solve the Linux AdminUI error "wrong username or password"
  https://knowledge.broadcom.com/external/article?articleId=40598

  Problem to login with AdminUI - Username and Password is incorrect
  https://knowledge.broadcom.com/external/article?articleId=42080

  Error: Username and password do not match
  https://knowledge.broadcom.com/external/article?articleId=42228

Face communication problems between the AdminUI and Policy Server :

  Cannot Log in to Admin UI to Complete Registration: Handshake Failures in SMPS.log
  https://knowledge.broadcom.com/external/article?articleId=115503

  AdminUI frozen and handshake errors due to Socket error 0
  https://knowledge.broadcom.com/external/article?articleId=107619
  
  Policy Server and AdminUI :: Linux : /dev/random
  https://knowledge.broadcom.com/external/article?articleId=48600

Face problem to connect to ODBC Backend servers :

  Policy server 12.82 not able to connect with ODBC
  https://knowledge.broadcom.com/external/article?articleId=139677

Face problem in future upgrade :

  Upgrade issue - java.lang.RuntimeException: AGENTAPI_FAILURE
  https://knowledge.broadcom.com/external/article?articleId=136736

Face problem when Policy Server starts :

  Policy Server doesn't process further after "RADIUS server is disabled"
  https://knowledge.broadcom.com/external/article?articleId=136670

  Slow startup of the Policy SiteMinder Server on RedHat Linux 5.3 (2.6 kernel).
  https://knowledge.broadcom.com/external/article?articleId=50722

About X11 Support :

Face problem to run the Policy Server smconsole

  Not able to launch Smconsole through command line
  https://knowledge.broadcom.com/external/article?articleId=20741

Details about the libraries and how to install them :

  Is X11 library required?
  https://knowledge.broadcom.com/external/article?articleId=6899
  
  Minimal number of X11 packages to support X forwarding on Redhat 7 for Policyserver
  https://knowledge.broadcom.com/external/article?articleId=112200

  Required Linux Libraries for 12.7 Policy Server
  https://knowledge.broadcom.com/external/article?articleId=95939