When Creating a Global Collection the sysLocation and sysContact Attributes Cannot Be Found in the Attribute Selector
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When Creating a Global Collection the sysLocation and sysContact Attributes Cannot Be Found in the Attribute Selector

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Article ID: 200928

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Updated On:

Products

CA Spectrum CA eHealth

Issue/Introduction


When creating a Global Collection based upon a dynamic search certain attributes in the Attribute Selector Screen
  may be hard to find.

For example when looking for sysLocation you may instead find DeviceLocation. These are 2 separate attributes and most often
   are not both populated.




Environment

Component : Spectrum OneClick

Resolution


Sometimes it is necessary to select a "specific" Model Type from the Device Folder (or Port Class if a port attribute) to find
   the exact attribute you are looking for





After selecting Cisco_12000 (I chose a random Cisco Model Type that I knew would have it) we can see that sysLocation/0x1102e is now available. The
   attribute is not tied to the model type but will be used to compare against all models in a search.