CCS 12.5.2 upgrade does not show up as an option in LiveUpdate

Products

• Control Compliance Suite Standards Server
• Control Compliance Suite

Issue/Introduction

Control Compliance Suite (CCS)

CCS 12.5 and 12.5.1 has an issue with LiveUpdate that it would not display that an update to CCS 12.5.2 was available.  

Environment

Release : 12.5 and 12.5.1

Component : 12.5\12.5.1 Application Server

Cause

There was an issue with CCS 12.5 and 12.5.1 that the upgrade to version 12.5.2 does not show up when LiveUpdate 'Download Updates' was ran in the CCS Console.  Once this Quick Fix (QF) has been applied as per the instructions in the zip (basically replacing the file in the zip in two locations on the Application Server) you then can check for updates in LiveUpdate and CCS 12.5.2 will be available to be downloaded to be applied to your CCS 12.5 or 12.5.1 environment.

Resolution

There has been a Quick fix released (QF 10027) that resolves this issue so that the update to CCS 12.5.2 is available via LiveUpdate.  

Steps: Extract the luxds.dat file and place it in two locations on your 12.5 or 12.5.1 Application server.  
(Full instructions are contained in the ReadMe file included in the zip file attached to this Knowledgebase article.)