How does Web Viewer determine which email client to use for MAPI MailTo
search cancel

How does Web Viewer determine which email client to use for MAPI MailTo

book

Article ID: 200899

calendar_today

Updated On:

Products

Output Management Web Viewer

Issue/Introduction

How does the CA Output Manager Web Viewer 12.1 determine which email client to use for MAPI MailTo? CA Web Viewer is sometimes selecting the incorrect one.

Environment

Release : 12.1

Component : CA OUTPUT MANAGEMENT WEB VIEWER FOR ALL PLATFORMS

Resolution

It uses the mail Client found at the default value of Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Clients\Mail as defined in the registry.