How to configure SOI to use a new EEM install.

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Article ID: 20086

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Updated On:

Products

CA Service Operations Insight (SOI)

Issue/Introduction

SOI and EEM are installed on the same server.

A newer version of EEM has been installed on another server.

How do we point / configure SOI to use the new EEM install?

Cause

During the install of SOI the local EEM server was set as the external directory.

Environment

Release: Service Operations Insight 4.2

Resolution

Original(Current) EEM Server:

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Logon to the EEM UI.

Choose the SSA-<Current Host> Application

Login as the "EiamAdmin" user

Click on the Configure folder tab

Click on the EEM Server link

Click on the Export Application link

Click on the Export button

A File downloads, please save this file.

Logout from EEM

Unzip above saved file, it will have .xml file.

 

On New EEM Server:

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Copy the above .xml to new EEM server

Open SSA-<current>.xml file and modify any entries SSA-<current> to new desired application name like SSA-<new_hostname> or leave them as it is.

 

Open command prompt

 

CD to \\Program Files\CA\SharedComponents\iTechnology

Run below command...

 

safex -h <New EEM Host> -u EiamAdmin -P <password> -f "<above xml file path>"

 

Note: If above command successfully excuted, then you will be able to see the Application Instance created under new EEM.

 

Update 'SamUI\conf\jaas.config' with new EEM server host.

Update \SOI_HOME\tomcat\registry\topology\physical\node0\sor\eem.properties with new EEM Host.

Run "registryloader" from \tomcat\registry.

Restart both SOI Manager and UI services.

Additional Information

Note: If there is a password change, follow the steps in SOI Implementation guide, page 131.