DX Spectrum : LDAP Configuration test fails

Products

• CA Spectrum
• CA eHealth
• DX NetOps

Issue/Introduction

LDAP configuration test fails with error SPC-OCA-10488. Either the user name does not exist in the external authentication database or the entered password is Invalid.

Environment

Release : 10.4.x

Component : Spectrum Core / SpectroSERVER

Resolution

In Spectrum\tomcat\webapps\spectrum\META-INF\context.xml

Search Subdirectories set to YES on the LDAP config page.

 

Additional Information

https://community.broadcom.com/communities/community-home/digestviewer/viewthread?MID=777645