ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Report scheduler portlet can't be viewed - Internal Server Error

book

Article ID: 200840

calendar_today

Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM) Unified Infrastructure Management for Mainframe CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

Report scheduler portlet can't be viewed - Internal Server Error

Internal Server Error

An error occurred while accessing the requested resource.

Environment

Release : UIM/UMP v9.2.0

Component: Report Scheduler

Resolution

On the UMP server verify that the jasperserver-pro webapp is not down:

- double click wasp probe-> webapps  
- start up the jasperserver-pro webapp
- stop and then start the report-scheduler webapp