UIM - cabi (command = <startup java>) returns no-restart code (42)

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

After deploying cabi on a dedicated robot the following error is seen in the log and the probe will not start:

 

"Probe 'cabi' (command = <startup java>) returns no-restart code (42)

 

 

Environment

Release : 9.0.2, 9.2, 20.x

Component : UIM - CABI

Cause

Possible cause can be missing "cryptkey" in the robot where the cabi is installed. 

Resolution

In the robot.cfg where the cabi is the following key must be configured:

 

cryptkey = <pem_file_location>

 

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/unified-infrastructure-management/20-1/installing/ca-business-intelligence-with-ca-uim/installing-and-upgrading-ca-business-intelligence-jasperreports-server-with-ca-uim/install-or-upgrade-for-a-bundled-ca-business-intelligence-jasperreports-server.html