Error during clean install of Vantage webui 14.0.07
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Error during clean install of Vantage webui 14.0.07

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Article ID: 200753

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Updated On:

Products

Vantage Storage Resource Manager GRAPHICAL MANAGEMENT INTERFACE

Issue/Introduction

I did a clean install of Vantage Webui 14.0.07, and after the STC came up, I was not able to do a DB logon using APP.  I dug through the log files after the install and then compared it to one from a previous good install and discovered this error in the vantagegmi.log.

 

CREATE TABLE USER_CREDENTIALS_DEF                          
(                                                          
          USERNAME VARCHAR(30) NOT NULL,                   
          PASSWORD VARCHAR(30) NOT NULL,                   
          PRIMARY KEY (USERNAME)                           
);                                                         
0 rows inserted/updated/deleted                            
ij> -------------------------------------------------------
-- INSERT USER INTO USER_CREDENTIALS TABLE                 
-- STEP 3                                                  
-----------------------------------------------------------
INSERT INTO USER_CREDENTIALS VALUES('APP', 'password');    
ERROR 42X05: Table/View 'USER_CREDENTIALS' does not exist. 
ij> EXIT;                                                  

 

Environment

Release : 14.0

Component : CA Vantage Storage Resource Manager

Cause

The SESSIONS.ser file had incorrect information due to some prior connection errors, but the messages reported by the user were not a sign of a failed installation. This problem will be resolved in the next release of the Vantage Web UI.  

Resolution

To clean things up, the SESSIONS.ser file was deleted from the "/u/users/VantageWebUI/WebUI/runtime/apache-tomcat-xxxxx/work/Catalina/localhost/VantageGMI" folder, and the browser cache was cleared.  After this was done, the Vantage Web UI STC came up cleanly, and the user was able to log into the Web UI using the "APP" userid.