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Alarm console date filter not filtering dates and times of alarms

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Article ID: 200745

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Updated On:

Products

DX Operational Intelligence

Issue/Introduction

 

Component:

Alarms Console

Time Date filter

 

Request:

Ability filter out only alarms in console for date and time range selected.

 

Issue:

The Alarm Console time window is not filter alerts to just date and time specified.

 

How to reproduce:

Select date last 12 hours.

 

 

Environment

Release : 20.2

Component : CA DOI ALARM ANALYTICS

Resolution

Per DOI dev team, it is by design In brief, the start date/time in the time-range/calendar control is ignored for all active alarms and only applicable for displaying closed alarms. The end date/time is always applicable for all alarms, active or closed. We can consider publishing a KB on this while requesting our techpub team to help update the DOI docs.