ERROR MESSAGE: SAP R3 Endpoint 'SAP' creation failed

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal
• CA Identity Suite

Issue/Introduction

When upgrading from CA IDM (CA Identity Manager) 12.6 to CA Identity Suite 14.3 (Symantec IGA) Virtual Appliance (vApp) and trying to acquire an SAP R3 Endpoint the following error is returned:

Create SAP R/3 Endpoint "SAP ECD 210": Failed to execute CreateSAPR/3Endpoint. ERROR MESSAGE: SAP R3 Endpoint 'SAP' creation failed: Connector Server Add failed: code 80 (OTHER-LdapConfigurationException): failed to add entry eTNamespaceName=SAP R3,dc=im,dc=etasa: [email protected]: ImplBundle: SAP: failed to resolve connectorTypeClass='com.ca.jcs.sap.SAPMetaConnectorType' due to missing connector .jar or non-bundled dependency of it (i.e. dependency requires manual customer installation): java.lang.ClassNotFoundException: com.ca.jcs.sap.SAPMetaConnectorType (ldaps://10.0.1.1:20411),

 

Environment

Release : 14.3 CP2

Component : CA IDENTITY SUITE (VIRTUAL APPLIANCE)

Resolution

Removing the Remote Connector Server (Legacy C++ and JCS) and configuring the SAP Endpoint to go through the vApp (Java Connector Server) JCS server allows the endpoint to connect as expected.