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Garbage characters are displayed in the 0x210e12 and 0x210e13 event messages

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Article ID: 200710

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Updated On:

Products

CA Spectrum

Issue/Introduction

Garbage characters and/or decimal number instead of hexadecimal in the Event Message of the following event codes:

0x210e0c 
0x210e5d
0x210e12 
0x210e13

Cause

Incorrect variables in the Event Message

Environment

Release : 10.4

Component : Spectrum Alarm & Event Management

Resolution

In the Event Configuration Editor modified the following variable to properly display the MAC addresses:

0x210e0c

From: cLApName.cLApSysMacAddress = {o 2}
To: cLApName.cLApSysMacAddress = {x 2}

0x210e5d

From:
cLApSysMacAddress = {o 1}
cLSiIdrClusterId = {o 9}
cLSiIdrPreviousClusterId = {o 12}

To:
cLApSysMacAddress = {x 1}
cLSiIdrClusterId = {x 9}
cLSiIdrPreviousClusterId = {x 12}


0x210e12

From: cLApSysMacAddress = {S 1}
To: cLApSysMacAddress = {x 1}


0x210e13

From: cLApSysMacAddress = {S 1}
To: cLApSysMacAddress = {x 1}

Additional Information

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/spectrum/10-4-1/managing-network/event-configuration/working-with-events-and-alarms.html

 

  • {X #} or {x #}

Inserts an octet string that is displayed in hexadecimal format.