Gen Build Tool Profile Manager shows as blank

Products

• Gen
• Gen - Workstation Toolset
• Gen - Host Encyclopedia
• Gen - Run Time Distributed

Issue/Introduction

Gen Build Tool is not displaying within the Profile Manager.  From the Build Tool menu item Tool > Profile Manager, it is displaying a blank screen. The Build Tool still works and can compile and assemble applications, but cannot change Profile Manager settings if needed.  

 

Environment

Release : 8.5 or 8.6 

Component : CA Gen Build Tool

Resolution

Close the Build Tool and remove the user.configure file from the following location (for 8.5):

C:\Users\<userid>\AppData\Local\CA\Gen 8.5\cfg\buildtool

Note - Suggestion is to copy the existing user.configure and other profiles that might exist in this location before deleting all of them.   An example of another customer/named profile is user.<named_profile>.configure.