Cannot Start PAMSC Agent

Products

• CA Virtual Privilege Manager
• CA Privileged Identity Management Endpoint (PIM)

Issue/Introduction

PAMSC Admin successfully installed PAMSC Build v14.10.0.1119 on AIX 6.1.

Then tried to import the rules from the previous install using <PAMSC_install_dir>/bin/selang -l -f /<path_to_import_file>/File3toimport -o /<path_to_import_file>/File3toimport.log,

The import was successful with no error in the log file /development_bkp/pamsc/File3toimport.log, the import file had about 9,000 lines.

Then tried to start PAMSC and it is failing:

_____________________
# ../bin/seload
CA Privileged Access Manager Server Control seload v14.10.0.1119 - Loader Utility
Copyright (c) 2018 CA. All rights reserved.
25 Sep 2020 14:17:53> WAKE_UP : Server going up
25 Sep 2020 14:17:53> INFO    : Filter mask: 'WATCHDOG*' is registered
25 Sep 2020 14:17:53> INFO    : Filter mask: 'INFO    : Setting PV*' is registered
25 Sep 2020 14:17:53> INFO    : Filter mask: 'INFO    : DB*' is registered
25 Sep 2020 14:17:53> INFO    : Filter mask: '*seosd.trace*' is registered
25 Sep 2020 14:17:53> INFO    : Filter mask: '*FILE*secons*(*/log/*)*' is registered
Starting seosd. PID = 37290046.
Checking database ...
ERROR: Timeout waiting for CA Privileged Access Manager Server Control daemon.
Executing [daemons] command: <PAMSC_install_dir>/bin/selogrd
Starting selogrd. PID = 64159932
Executing [daemons] command: <PAMSC_install_dir>/PAMSCShared/lbin/report_agent.sh
Executing [daemons] command: <PAMSC_install_dir>/PAMSCShared/lbin/agent_manager.sh
<PAMSC_install_dir>PAMSCShared/bin/ReportAgent
# <PAMSC_install_dir>PAMSCShared/bin/AgentManager start
WARNING: Security daemon is not running.
ERROR: Report Agent already running.
Starting AgentManager. PID = 46399648.

Environment

Release : 14.x

Component : CA ControlMinder, PAMSC

Resolution

Please do the following steps:

1.- reduce the number of the rules by 10% ~500 rules less.

2.- modify the following parameters in seos.ini  (before editing/modifying seos.ini stop pamsc) :

; This token defines the maximum number of file rules allowed in the database
; note that putting very large number may cause strange behavior
; on different platforms
; Valid Values: > 4095 (must be bigger then 4095)
; Default Value: 4096

max_regular_file_rules = 20000


; This token defines the maximum number of generic file rules allowed in the database.
; Setting a very large number can decrease the system throughput.
; Default Value: 256

max_generic_file_rules = 2048


3.- start PAMSC.