XCOMM1612E Invalid Credentials accessing Control Center for XCOM for z/OS

Products

• XCOM Data Transport
• XCOM Data Transport - z/OS
• XCOM - SUPPORT

Issue/Introduction

I have verified the password used in the encryption job but still receive invalid credentials messages when trying to validate from the Control Center Setting panel.  In the XCOM log I see Top Secret messages prior to the XCOM error message: 

           XCOMM1610I Control Center Connection Established  
             TSS7102E Password Missing                         
             TSS7102E Password Missing                         
           XCOMM1612E Invalid credentials    

 

               

Environment

Release : 12.0

Component : CA XCOM Data Transport for z/OS

Cause

Problems copying the encrypted password.

Resolution

You must make sure that you copy & paste the full encrypted password string into the "XCOM-Encrypted Password" field on the Settings tab of Control Center.

Additional Information

When you run the XCOMENCR job to encrypt the password it will write the encrypted password to a sequential, PDS member dataset, or SYSOUT. The contents of the dataset/SYSOUT will look like this:

PASWORD=E773987CB11852147F1E4034EC96BAA2FB86AF8EEE78BB9E0D87AB93F97A9D9F0999AC

Make sure to copy the full encrypted string starting after "PASSWORD=". Depending on your emulator you may want to scroll to the right to make sure you have the full encrypted string before you paste it in the Settings tab field.