Testmatch is failing in TDM Portal after install of patch

Products

• CA Test Data Manager (Data Finder / Grid Tools)

Issue/Introduction

After uninstalling and reinstalling TDM Portal, we are now seeing all TestMatch jobs are failing, but only jobs run from the Portal.  TestMatch jobs are working from GTDataMaker.

 

Cause

TestMatch jobs run from Portal, are executed by the TDMLegacyExecterService.

The TDMLegacyExecuterService.log indicates a security issue with the 'integrator' user.

2020-10-01 00:37:33.390 UTC [ERROR] [https-openssl-nio-8443-exec-4] --- [U:integrator][M:POST][P:/api/ca/v1/testMatchJobs] c.c.t.l.j.c.LegacyExecuterController: Failed to submit TestMatch job.
com.ca.tdm.servicecommon.TDMServiceException: svc_authorization_access_exception

Environment

Release : 4.9, 4.10

Component : CA Test Data Manager

Resolution

Looking at the Security Group settings for the 'integrator' user., we found this user doesn't have access to the project. We added 'All Projects' to the 'integrator' user and now the TestMatch jobs are working.

Additional Information

NOTE: TestMatch jobs running in TDM 4.8 and older use the 'integrator' account when executing jobs. There was change made in TDM 4.9, where TestMatch no longer uses the 'integrator' account, and instead uses the user account that initiated the job.